Amber Jones

Strategic Operations • Project Management • Global Expertise • AI&API Integration

Amber Jones is a strategic global operations leader with expertise in project management, account management, and team development. She has a proven track record supporting Fortune 10 clients and scaling mid-sized companies internationally. Focused on operational excellence and cross-functional collaboration, Amber brings a data-driven mindset and hands-on leadership to every project.

Full Bio

Career Highlights

Global Operations Leadership

Led global operations for a $10MM+ company, overseeing teams across Europe and the Americas with a focus on growth and efficiency.

Payroll and Contractor Management

Managed payroll operations and contractor programs internationally, ensuring accuracy, compliance, and cost-efficiency.

Process Optimization Expert

Reimagined agency systems, driving faster project delivery, improved content production, and higher team productivity.

Global Product Deployment

She successfully deployed digital products across 15 countries and in 14 languages, scaling client engagement on a global level.

Trusted Partner to Fortune 10 Clients

Implemented B2B software solutions, training, and support for Fortune 100 enterprise clients, strengthening long-term partnerships.

Team Builder & Mentor

Built high-performing global teams, achieving 100% of weekly content targets after launching strategic training and incentive programs.

Project Spotlights

ReadyForSocial

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Global Director of Operations & Product Strategy

Thought Horizon

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Sr. Project Manager & Cross-Functional Lead (Social Media/HR)

Thought Horizon

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Strategic Account & Content Manager 

Education & Skills

    • Bachelor of Business Administration in Management, Georgia Gwinnett College (May 2016)

      • Member of Computer Club & Future Business Leaders of America (FBLA)

    • Member, National Association of Women’s Gymnastics Judges 

    • Operations Management, Project Management, Strategic Planning, Account Management, Event Planning, Relationship Building

    • Hiring & Training, Mentorship, Payroll Processing, Business Development, Team Lead

    • Telecommunications, Cloud, SCRUM, Agile Methodology

    • Microsoft 365, Google Workspace, Hubspot, Canva, Asana, Slack, Hootsuite

    • Wordpress, Jira, Dropbox, AI Tools (ChatGPT, Neuroflash)

    • CRM and Recruiting Platforms (Recruit CRM, Insperity, ZipRecruiter)

Partnerships + Clients

Testimonials

  • Amber is an absolute SUPERSTAR. I greatly enjoyed working with her while at Thought horizon/RFS. She really knows her stuff when it comes to operations, people/talent management, content creation, project management, and more! I always felt supported and heard, and I know operations is a tough balancing act of managing both people and business objectives, and Amber does it with aplomb. She would be a valuable asset to any organization - 10/10 recommend! You truly can't go wrong with Amber!

    Anna G.

  • Amber is the pivotal person in our Content and Operations team. She manages a team of on-site and remote colleagues and the entire content production for our clients. Amber has strong attention to detail and communication skills, she is very reliable and structured. In the past three or so years, Amber has moved from a Content Specialist to a Director role, and it's been a pleasure to see her grow. Amber, I've been very impressed with how you take ownership and demonstrate leadership in your current position and look forward to our continued collaboration.

    Monika K.

  • Amber brings tremendous value to our team. She was promoted to manage our team of content specialists and contractors and has risen to meet every challenge that it brings. She is efficient and hard working but also very personal and caring. She's flexible but not afraid to initiate the tough conversations with those she leads. Her discipline as an athlete has shaped her in the best of ways. I can't recommend her high enough!

    Joshua R.

  • I had the pleasure of working with Amber during my time as Fractional CTO at Thought Horizon/ReadyForSocial, and it’s no exaggeration to say she was the backbone of the company. Amber wore many hats and navigated each of them with clarity, competence, and a deep understanding of the business. When it came to prioritizing the product roadmap—both internal tools and client-facing features—I regularly relied on her insights across all areas of the organization. Her cross-functional knowledge made her an invaluable partner in aligning tech initiatives with actual business impact. One moment that stands out was during a critical platform outage. While others were understandably in panic mode, Amber remained calm, focused, and solution-oriented. For every technical tradeoff I presented, she clearly articulated the downstream effects on sales, operations, and customer experience. Her guidance allowed us to make confident, informed decisions under pressure—decisions I couldn’t have made without her. Amber is one of those rare people who blends operational savvy with strategic thinking, and any team would be lucky to have her.

    Edie Woelfle

  • I had the opportunity to work under the direct supervision of Amber. From the very beginning, she was supportive, approachable, and highly collaborative. Amber is an excellent trainer, her clear and simple guidance made even complex projects easier to manage and complete successfully. She has outstanding skills in people management and operational control, which truly set her apart. Amber’s leadership and dedication make her a valuable asset to any organization. I truly enjoyed working with her and sincerely appreciate the support she provided throughout every project we handled together. I had the opportunity to work under the direct supervision of Amber. From the very beginning, she was supportive, approachable, and highly collaborative. Amber is an excellent trainer, her clear and simple guidance made even complex projects easier to manage and complete successfully. She has outstanding skills in people management and operational control, which truly set her apart. Amber’s leadership and dedication make her a valuable asset to any organization. I truly enjoyed working with her and sincerely appreciate the support she provided throughout every project we handled together.

    Sahibul Barid

  • I was fortunate to have Amber Jones as a marketing intern on my team at GT Software. Amber shows great promise and skill in marketing. I could always count on her to handle any assignment I gave her, from creating social content, building presentations, and conducting valuable research for marketing campaigns. Her experience with event planning and management was an asset this summer, as we had several events to plan and execute. She has an energetic personality with a positive attitude. She is also a great team player who worked very well within our marketing team and within the organization as a whole.

    Brandi N. Kilgore

Contact

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